Steps to use phone number that has been registered with Whatsapp Business before

Steps to use phone number that has been registered with Whatsapp Business before

To apply for WhatsApp API Verification, you must use a number that does not have an account on any WhatsApp apps.

You can use a phone number that is already registered in the Android, iPhone, or Business application versions of WhatsApp.

However, to register this phone number on WhatsApp Business API, you will need to follow the steps below to delete the WhatsApp account associated with that phone number.

Once a phone number is registered on the WhatsApp Business API, it cannot be used for WhatsApp Business or the WhatsApp consumer app. A phone number can be upgraded to the WhatsApp Business API, but not downgraded.

To delete your account

  1. Open WhatsApp.
  2. Tap More options > Settings > Account > Delete my account.
  3. Enter your phone number in full international format and tap DELETE MY ACCOUNT.
  4. Select a reason for why you're deleting your account in the dropdown.
  5. Tap DELETE MY ACCOUNT. 

Deleting your account will:

  • Delete your account from WhatsApp.
  • Erase your message history.
  • Delete you from all of your WhatsApp groups.
  • Delete your backup.

    Information from Official WhatsApp documentations: 

    WhatsApp Official Documents 

    Backup your chats

    1. You can backup your WhatsApp Chats into JSON files
    2. To back up, you can use our Google Chrome Add-on from here:
    Google Chrome Add-on
    1. The chat files once backed up can be later imported to WATI (texts only)
    2. Guide to using the WhatsApp Chat Backup Add-on

    • Related Articles

    • Transitioning WABA Users to WATI: Seamlessly Migrate Your Existing Number

      How to migrate a phone number from one BSP to WATI? If you have a Whatsapp Business Account with a BSP and want to migrate to another BSP without losing the same WhatsApp Business Number, you can easily do that now. This means you can choose your ...

    • [Zoho Analytics] How to Create a Dashboard?

      What is a dashboard ? A Dashboard in Zoho Analytics is a powerful visual interface designed to consolidate and display multiple reports, charts, KPIs, pivot tables, and widgets in a single unified view. It serves as an interactive and customizable ...

    • [Zoho Books] What is Reporting Tag? How to Use it?

      The objective of reporting tag is to have sales by item or purchase by item report report based on reporting tag you have created. The reporting tag can be customized according to your requirement. The reporting tag could be created for / based on: ...

    • [Zoho Books] What is Batch Tracking? and How to Use it?

      Batch tracking allows you to keep track of your goods in batches to monitor batch number, manufacturing date and expiry date. This function would enable you to keep track of your goods in which batch it belongs in the event of goods damages or ...

    • [Zoho Projects] Use Templates for Faster Project Creation

      What are Project Templates? Project Templates is a feature within Zoho Projects that can help you save time and increase productivity by reducing redundant work. Below are some of the benefits of using Templates: Make copies of and use the format and ...