We understand the inconvenience caused by the ongoing disruption in bank feeds for Maybank. As this issue has persisted for months, we want to ensure that you have a solution available while awaiting resolution from Yodlee.

Here's a brief update on the situation:

Upon identifying the issue, Zoho have conducted an initial analysis and collaborated with Yodlee to investigate further. Despite multiple attempts and workarounds, technical challenges on the backend have prevented a successful resolution to date.

Yodlee's engineering team continues to work diligently with the end site team to restore the sync. While they work on resolving the issue, we want to provide you with a workaround to manually update your bank statement in Zoho Books.

We have created a guide outlining the steps to manually import and upload your monthly bank statement for seamless reconciliation in Zoho Books. This alternative option ensures that all your banking transactions are accurately reflected, even during this temporary disruption in automated bank feeds.

Please refer to the guide [Zoho Books] How to Import and Upload Bank Statement for detailed instructions.

We are actively monitoring the issue, and any updates from Yodlee will be promptly communicated to you

Thank you for your patience and understanding as we work towards a permanent solution.