By default, the sender's email address is displayed as the 'From' address. The custom 'From' address feature allows the user to customize the 'From' address in the email template. Sending emails to candidates or clients using a predefined ‘From' address keeps your team in the communication loop and helps you manage multiple email accounts in Zoho Recruit.
Note: Only Recruiter Admin can add custom 'from' address.
To add a custom 'from' address:
1. Navigate to Setup > Customization > Templates > Custom From Address.
2. In the Custom From Address page, click + Add Custom From Address. The Add Custom "From" Address window will open.
i. Enter the Display Name and Email Address.
ii. Specify the Signature.
You can use editing tools to format the signature.
iii. Click Send notification.
The new 'From' address will be listed once it is verified.
Note:
• By default, the email address of the user who sends the email will be used as the 'From' address.
• Only verified email addresses will be listed.