[Zoho Desk] How to mark a contact as not spam

How to mark a contact as not spam

1. Search for the contact that marked as spam. Open the contact and you will see the Spam tag

2. To mark it as not spam, at the contact page, click on the 3 dots icon at the top right corner

3. Click on "Not Spam"

Now that the email address is not mark as spam anymore, you may proceed to create a ticket and send as email.

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