[Zoho Desk] How To Generate Report On Total User Signed Up in Portal

[Zoho Desk] How To Generate Report On Total User Signed Up in Portal

In Zoho Desk, you can create a customize report using Reports module.

1. Go to Reports module>Click On Report

2. Click the button 'Add Report' on the top right section
3. Choose Contact as the primary module and no need for any related modules
4. Choose Summary Report as the report type
5. For Columns, refer to the picture below:
Note that you may add/remove any columns that suit your needs.

6. For Grouping choose Contact Name

7. For Criteria, choose isPortalUser and tick the box

8. Proceed to Save the report

Once the report is generated, it will show all contact that is a registered portal users.