[Zoho Desk] How to get search result from recycle bin and spam folders
How to get search result from recycle bin and spam folders
1. You may check this by searching for the email address in the search box and press Enter
2. There will be no result, however look at the bottom of the page and click on "Search in recycle bin and spam folders"
3. Now you should see the email address listed in the Spam Contacts
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