Hi Zoho CRM enthusiasts and wizards! As an active community member within Zoho Cares, we have been advocating and fighting for useful enhancements and fixes for a long time. One of them is the ability to send automated WhatsApp messages directly from Zoho CRM!
What does this mean?
- This mean, you don't have to rely to a third-party WhatsApp service provider (if you're only using it for notification purposes).
- This also means that there's a potential of big bucks saving!
- You no longer need to code and hence rely on a developer to send an automated message.
- You can customize template messages in your own in Zoho CRM.
- WhatsApp messages can be send as part of workflow rules, blueprints, or CommandCenter!
This is a very exciting update, we tell you that much! For more details on how exactly it works, read it here!
If you have any questions regarding this, feel free to drop a message to us!